Tag: social media

Combatting Negative Reviews on Social Media

Negative feedback concept. Dissatisfied customer experience. 1-star rating review in survey. Unhappy client expressing sadness emotion face. Bad user experience on smartphone. Business dissatisfaction

If there is one hot topic with our clients it’s, “What do we do about negative reviews on our social media?” At Chatter Marketing, we look at negative social media reviews as an opportunity. Allow us to explain… It’s true. No one likes to find a negative review about their business on Facebook or customer […]