1. Rich & Cartmill Inc. has been around in Oklahoma for 92 years. To what do you attribute its longevity?
Irwin Rich and John Cartmill laid down guiding principles of trust, honesty and working in the best interests of our customers when dealing with their insurance needs. Those principles have been embraced by shareholders, agent producers and logistical support staff throughout the years and are still the foundation of our customers’ relationships today.
2. You became president of the firm in 2007. What changes have you made, and what are your goals?
While Rich & Cartmill has experienced significant, but managed growth over the past several years, our results show that growth has not been at the expense of our customers, Rich & Cartmill team members or having to sacrifice our core business values. We have made changes to our business model when those changes made sense.
Areas of ongoing focus are professional education, effective uses of technology and representing the highest quality of insurance companies providing a wide ranging market of insurance products...
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